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April 15, 2021 0 Comments

When Customer Service F.A.D.E.S.™

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December 17, 2020 0 Comments

Dealing with Customers During the Holidays – (everybody ain’t happy)

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October 1, 2020 0 Comments

“We can together”!!

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September 29, 2020 0 Comments

Employee Appreciation Ideas

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September 24, 2020 0 Comments

Continuing Education: A Strong Path to Customer & Employee Retention

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September 22, 2020 0 Comments

Handling Indifferent Business Clients

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September 17, 2020 0 Comments

15 Customer Retention Techniques

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September 15, 2020 0 Comments

Millennials and Customer Service: 6 Things You Need to Know

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September 10, 2020 0 Comments

What’s in a Name? Customer Service vs Customer Care

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September 8, 2020 0 Comments

Balancing Humanity with Technology in Customer Service

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